MRO procurement and supply chain management specialist Entec International has supported a global FMCG client in the implementation of a major IT project, which has seen the closer integration of both parties’ existing SAP systems via the client’s Ariba Web Portal.

The project, which started in Q1 2020, took just six months to go live and will deliver important benefits for Entec’s client, streamlining the procurement process, increasing efficiency and improving service to customers, while reducing costs.

The new system will automate the Purchase Order and Invoice Process for fast-moving parts required across 10 manufacturing plants in the Middle East region.
Commenting on the project, Entec Business Development Manager Richard Zeverona said, “This is an important step in the continued collaborative partnership between Entec and our snacks and beverages client. By integrating our individual SAP systems via the Ariba portal, we can start the process of automation from

Purchase Order through to Invoice and have created the capability to host country specific ordering pre-approved catalogues for a number of the client’s customers in the AMESA region, which streamlines the quotation process. This new automated order-to-invoice mechanism enables us to deliver real cost benefits.”

He continues, “It is great that our client had the strategic vision to embrace this initiative as well as the commitment to make it work. The company is the first client to implement automation into our contractual relationship and accordingly, will be the first to benefit.

For Entec, the fact that a global FMCG giant allowed us access to their internal systems reflects their trust in us and is testimony to the strength of our partnership.
The two companies worked closely together on this important project for several months and through a combination of careful planning and phased implementation, we delivered a successful Project cut-over in Q4 of 2020.”


Pictured: Richard Zeverona, Business Development Manager, Entec International

UK based Entec International has appointed Zullys P. Hall as Client Operation Manager for South America, to support the expansion of its 3PMRO (3rd party Maintenance, Repair & Operations) project with one of the world’s leading soft drinks and snacks manufacturers.

With a successful 3PMRO supply and cost reduction program continuing across the AMESA (Africa, Middle East, South Asia) and APAC (Asia Pacific) regions, the project will expand to include operations in Latin America (LATAM) during 2020 and 2021.

Zullys’ role will be to provide day to day management whilst building a customer service team to support 21 snacks and beverage plants in 9 countries, working with the Entec South and Central American Support Team as they gain operational traction in the region.

Zullys, who has a degree in Business Management from Newman University in Birmingham, has over 20 years of international operational and customer service experience with companies such as Corporation Midas – Cartier, Venezuela and Blue Ocean, Canada.

Commenting on her new role, she says, “I have a strong track record in developing and maintaining high levels of customer satisfaction, which is key to maintaining profitable client relationships. I am thrilled to have this new opportunity to support and contribute to the expansion of Entec’s 3PMRO operations in Latin America for such a major global brand. I am eager to put my international experience and leadership skills to work, helping to break cultural barriers, add value to the new project and help to exceed our customers’ expectations”.

Mike Robinson, Managing Director at Entec International, adds, “Our immediate objective is to replicate Entec’s outstanding results in the AMENA region and we are delighted to welcome Zullys to the team. I have no doubt that her strong experience and insights will prove invaluable in helping us achieve that goal.”
In AMENA region, Entec became the single consolidated source for its client, replacing 430 separate MRO suppliers, covering 14 sites in 6 countries. As a result, during 2019 Entec reduced the client’s air freight shipments by 82% and carbon output down by over 7,500 tonnes, saving 13% across a multimillion dollar spend, significantly reducing overall costs.


Picture: Zullys P. Hall, Client Operation Manager for South America, Entec International

Entec International deliver essential PPE supplies across UK & Europe

UK based Entec International, specialist MRO (maintenance, repair and operations) supply chain services providers, has been supporting several of its longest standing clients in procuring and providing essential PPE equipment to sites in the UK and across Europe, in the face of the COVID-19 pandemic – a move that director Mike Robinson says puts MRO supply chains in the spotlight.

Entec is best known for providing MRO services to global manufacturers’ production facilities across Africa, Middle East and Asia Pacific. However, several clients, including a global alcohol beverage company, were in desperate need of specific PPE products that they had been unable to source either in the UK or anywhere in the EU as COVID-19 security restrictions took hold.

In UK and Ireland alone, Entec has distributed products to over 20 food and beverage sites, and following similar requests from other food & beverage clients, has also despatched PPE to production facilities all over Europe, including Poland, Romania, Greece, Spain, France, Netherlands, Germany and Belgium.

Entec’s Procurement Manager Gurjit Johal explains, “Within two working days of receiving the initial request from our global alcoholic beverage client, we had not only sourced one of the main products required and had them approved – a process that usually takes far longer – but we had also placed a Purchase Order for over 3000 Cases (36,000  x 500 ml bottles of sanitiser).

Almost simultaneously, Entec was asked to source another PPE product by the same client and, again within just a few days, the product was approved and ordered, with the first batch arriving on site within 10 days. In total Entec has now supplied the client with 15 Pallets, with 840 cases, over 10,000 tubs, totalling 2 million products.

Beyond the UK and Europe, the company is also providing much needed PPE products to client sites in 7 countries in Asia Pacific, with further enquiries being handled for over 2 million items of a third PPE product for delivery across 4 continents.

In a thank you from the CPO of the global beverage group, Gurjit received the following message:
“A big THANK YOU for all of your support in helping us to source a number of needed items as we work to keep our employees safe during the Covid-19 pandemic.  Entec has been a really supportive partner, and more specifically, you have been incredibly proactive and responsive – even able to find us certain products when no one else could!  We sincerely appreciate your hard work and support in these difficult times and look forward to our continued partnership “

Concluding, Entec Director Mike Robinson commented, “Generally, the focus for manufacturers is on parts procurement and supply, but in these strange times, the need for PPE has brought to the fore the essential role of MRO in keeping plants in production and employees safe. Effective streamlining and management of MRO supply chains can provide huge benefits in terms of cost savings, efficiency gains and reduced carbon footprint.”

Pictured: Mike Robinson, Entec Director


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