Well known industry professional Ray Isted is the third KBB professional to take part in Acres Consultancy ‘Industry Legends’ series.
Dedicated KBB and merchant service provider Acres Consultancy launched its Industry Legend films to share the thoughts and advice of some of the most successful professionals in the industry.

Ray’s film covers his early career in senior positions at Whirlpool and explores his thoughts on what it takes to be a successful KBB retailer in today’s market.

He urges retailers to research the local market and have a demonstrable point of difference to enable the customer to make their choice.

Ray says, “Retail is a challenging environment for independent retailers and knowledge is key. It is important to stay up to date and invest in a website and training so that customers can not only see that a retailer is knowledgeable but be able to back this up when they visit the showroom.”

Principal Director at Acres Consultancy, Simon Acres says, “Ray has an in depth understanding of what it takes to build a profitable retail business.  His film is a must see for independent retailers looking for clear, honest advice.”

The Ray Isted film can be seen here. 

In a further sign of inward investment to develop the logistics industry in the south west, Clifton-based property and construction consultancy Wakemans is underway with a new £110million industrial scheme at the thriving St. Modwen Park Gloucester.

A long-time partner of developer St. Modwen, Wakemans is acting as employer’s agent, quantity surveyor and principal designer/health and safety advisor on the project, which will provide approximately 935,000 sq. ft. of industrial and warehouse space across 14 units.

The 58-acre Stonehouse Lane site occupies a prime central location four miles south west of Gloucester and is close to the M5 motorway, which runs along its western boundary.

The scheme will be built in stages. Phase one has contract value of around £20million and will provide three high quality units totalling 173,166 sq. ft. Contractor Winvic Construction is on schedule to complete the works by December.

Wakemans Divisional Director Tony Hooper said: “St. Modwen’s credentials as a regeneration specialist are second to none and this new scheme will open up more quality accommodation for a wide variety of industrial, engineering and distribution businesses across the south west.

“For existing tenants at St. Modwen Park Gloucester who are looking to expand, this new development heralds an opportunity to build on their achievements to date and capitalise on a prime location.”

Unit 1 is a steel frame detached warehouse of 55,583 sq. ft. with integrated office plus fully clad elevations and roof.  As well as vehicular access at both ends, there are hard standing areas well-suited to open storage. Units 2 and 3 are of similar construction and will provide 44,860 sq. ft. and 72,723 sq. ft. of space respectively.

Next, Wakemans will go out to tender for improvement works at junction 12 of the M5. Incorporating overnight slip road closures, they are expected to be completed by April 2020.

The latest contract from its multinational beverage and snack foods client has seen MRO supply chain specialist Entec International commence delivery of its full 3PMRO service within the sub-continent for the first time.

The move follows successful projects for the global brand across Asia, Middle East and North Africa (AMENA) operations, most recently in Australia and New Zealand, where Entec exceeded tough targets for reducing cost and improving productivity.

During the first phase of the AMENA project, Entec delivered a 7.3% cost reduction against the client’s multimillion-dollar MRO spend over twelve months, managing the complexity of multiple suppliers, multiple currencies and logistics along some challenging global supply chains. In January this year, phase two of the project saw Entec taking over the management and supply of a further 300 local suppliers across the client’s three operations in Australia and New Zealand.

Now, the company will be rolling out the same 3PMRO service for client operations in Pakistan.

“This major client has multiple facilities with manufacturing, packaging and utilities capital plant, all of which require a consistent and reliable flow of operating spares, to ensure stable profitable production,” Entec Director Mike Robinson explains. “In Australia and New Zealand, we have slashed spares shipments by 73%, massively reducing logistics cost and Co2 output, while a 59% decrease in process to pay transactions has avoided over US$62,000 in operational costs within the P2P cycle.”

“Entec have transformed a complex, multiple supplier process into an optimised, MRO supply chain with service and value, measured to key performance indicators, reported monthly. This has delivered management control to the client along with substantial savings. Holding a supply contract for the entire AMENA region, our team is poised to deliver similar benefits in Pakistan, with China and Latin America sites joining later this year. We see opportunity for a genuinely global 3PMRO project and the additional ROCE benefit this will deliver as spares are shared across regional or global sites will be significant”

The client’s Pakistan operations joined the contract in March 2018, with Entec collating all offshore MRO spend for the Sundar (Lahore) and Multan Plants as part of phase 1.  Phase 2 and 3 will now transition into local procurement management and inventory optimisation.

“The contract is already exceeding its agreed goals, with both parties benefiting from better than planned productivity to targets, with an excellent customer relationship underpinning progress,” Mike Robinson says.

Entec’s Business Development Manager for the region, Richard Zeverona will be visiting Pakistan in September to introduce newly appointed in-country based customer relationship manager Hafiz Muhammad Kashif.

Commenting, Richard Zeverona said, “I was really excited to return to Pakistan this summer to establish the relationship with our client’s operations supply management teams, having lived and worked all over the country in the early 90s.  It was great to travel back to Lahore, and rekindle my relationship with both the city and country. I have enjoyed a warm and generous welcome welcome from the management teams from Procurement, Engineering, Finance and the Stores and look forward to replicating in Pakistan our success across the AMENA region.”

Entec’s Business Development Manager for the region, Richard Zeverona
Customer relationship manager Hafiz Muhammad Kashif




Copyright 2013 DDPR