Drive Vauxhall, one of the UK’s largest privately-owned automotive retail groups, has reported substantial cost and time savings resulting from the roll-out Car Delivery Network’s (CDN) vinDISPATCH cloud-based software across its 11 dealerships nationwide.
According to Michelle Beasley, Group Administration Manager, Drive Vauxhall use vinDISPATCH every day at every dealership. “It has delivered major cost savings for us; what’s more we are able to move vehicles more quickly, improving our customer service,” she says.
Previously, Drive had their own in-house trade plate drivers, but also used local transport companies, calling around by phone to arrange a vehicle pick up and delivery, then often having to wait several days before the vehicle could be moved.
With CDN’s vinDISPATCH, Michelle says vehicle movements can be arranged quickly and efficiently, invariably with visibility of the entire job from pick up to delivery. All details of the journey can be captured by the software in real-time, including damage codes and images if appropriate.
“We first trailed vinDISPATCH in 2013 and were so impressed that within a month we’d rolled out the software to all our sites,” Michelle recalls. “Three years into the contract we were approached by another company offering to manage our transport and trade driving, but having looked at their proposal, frankly they couldn’t get anywhere near Car Delivery Network. We’re very happy with vinDISPATCH and enjoy the peace of mind that comes with knowing that all transport companies and drivers on the system have been pre-vetted by CDN and have the necessary insurance.”
vinDISPATCH is a simple way for Dealers, OEM’s, Rental, Remarketing, Auction, Fleet and Leasing companies to match and control vehicle delivery requirements with a network of their approved transport companies. It was the first online and networked platform for vehicle delivery logistics to market and provides complete visibility and control over the vehicle movement delivery process. Today, the CDN remains the only networked and open connectivity platform in the automotive industry.
Drive Vauxhall has a turnover of approximately £250 million per annum and over 900 members of staff employed in 11 dealerships across the UK. It is one of a growing number of major dealership groups to recognise the benefits and adopt vinDISPATCH for their online vehicle logistics management.
Pictured: Michelle Beasley, Group Administration Manager, Drive Vauxhall