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Kbb and merchant services provider Simon Acres Group (SAGL) has reported a surge in enquiries for delivery drivers and support staff at online businesses, due to a significant rise in online shopping, driven by the Covid-19 pandemic.

Shoppers unable to visit the high street have taken to shopping online to such an extent that some experts have predicted that the coronavirus crisis has accelerated five years of online shopping behaviour changes “into only five weeks”.

Many kbb and merchant companies believe that this change in habits will remain as lockdown is eased, with consumers deciding that they prefer the convenience of having goods delivered, to visiting the shops.

“These changes are having a significant impact on staffing levels with our clients who offer e-commerce within their businesses and benefiting from the online shopping boom,” says SAGL director Simon Acres.

“Our team of experienced consultants are working hard to ensure that we are able to respond to the growing number of enquiries we are receiving.

“We have commenced a phased return to the office, with the safety and wellbeing of clients and staff our top priority, our policies and procedures have been updated and will continue to be reviewed as the situation develops.”

Simon Acres Group has expanded its team with the addition of Andrew Wright, who takes on board the new role of operations manager.

Andrew, who has a background in business management to include recruitment, logistics and warehousing, was appointed on 26 February. He will be working with principal director Simon Acres to drive forward the growth of the business.

“I am excited to join the team at Simon Acres Group, it is a dynamic and fast growing company, with a growing diverse range of services, designed to support merchant and KBB retailers,” says Andrew.

Simon Acres added, “We are delighted Andrew has joined us. We are still planning ahead for business growth this year, despite the challenging times ahead.

“Our team of experienced consultants are all focused on providing an expanded service and robust support to our clients, helping them navigate the ever-changing working environment that we all find ourselves in.”

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