Drive Vauxhall, one of the UK’s largest privately-owned automotive retail groups, has reported substantial cost and time savings resulting from the roll-out Car Delivery Network’s (CDN) vinDISPATCH cloud-based software across its 11 dealerships nationwide.
According to Michelle Beasley, Group Administration Manager, Drive Vauxhall use vinDISPATCH every day at every dealership. “It has delivered major cost savings for us; what’s more we are able to move vehicles more quickly, improving our customer service,” she says.
Previously, Drive had their own in-house trade plate drivers, but also used local transport companies, calling around by phone to arrange a vehicle pick up and delivery, then often having to wait several days before the vehicle could be moved.
With CDN’s vinDISPATCH, Michelle says vehicle movements can be arranged quickly and efficiently, invariably with visibility of the entire job from pick up to delivery. All details of the journey can be captured by the software in real-time, including damage codes and images if appropriate.
“We first trailed vinDISPATCH in 2013 and were so impressed that within a month we’d rolled out the software to all our sites,” Michelle recalls. “Three years into the contract we were approached by another company offering to manage our transport and trade driving, but having looked at their proposal, frankly they couldn’t get anywhere near Car Delivery Network. We’re very happy with vinDISPATCH and enjoy the peace of mind that comes with knowing that all transport companies and drivers on the system have been pre-vetted by CDN and have the necessary insurance.”
vinDISPATCH is a simple way for Dealers, OEM’s, Rental, Remarketing, Auction, Fleet and Leasing companies to match and control vehicle delivery requirements with a network of their approved transport companies. It was the first online and networked platform for vehicle delivery logistics to market and provides complete visibility and control over the vehicle movement delivery process. Today, the CDN remains the only networked and open connectivity platform in the automotive industry.
Drive Vauxhall has a turnover of approximately £250 million per annum and over 900 members of staff employed in 11 dealerships across the UK. It is one of a growing number of major dealership groups to recognise the benefits and adopt vinDISPATCH for their online vehicle logistics management.
Pictured: Michelle Beasley, Group Administration Manager, Drive Vauxhall
Car Delivery Network (CDN) is seeing a steady stream of trucking companies signing up for vinDELIVER, its market-leading ePOD software, due to OEM Ford’s requirement in the US that all service suppliers must offer ePOD capability.
According to CDN’s General Manager Derric Hicks, although Ford does not specify the software, an increasing number of trucking operations serving Ford are selecting CDN’s vinDELIVER because of its wider functionality.
“We’re proud to announce that our most recent new business gains include Yada Enterprises and Southern Trucking Enterprises, with a number of other transportation companies in the CDN pipeline,” he said. “CDN comes highly recommended by AT Advantage, who provide the transport management system (TMS) used by Yada, Southern and many others.”
Both companies are now live and expect to achieve ePOD compliance for Ford, as well as an easy transition from paper to ePOD for their drivers, which will streamline their process and reducing time and cost.
CDN’s cloud-based software, provides not just ePOD functionality, but is effectively an online TMS for carriers, with built in loadboards, API connectivity and network communications. Carriers can simply connect their existing transport management and logistics planning systems to vinDELIVER and start collecting information electronically in real time from their drivers at the point of service delivery.
Information such as signatures, damage photos, AIAG damage codes, scanned paperwork, GPS locations, status updates and time stamps can be stored on the system and can be made available to the OEM’s system using a simple API or accessed via the web portal.
VinDELIVER is available as a free mobile app from Google or Apple, enabling drivers to collect pickup and delivery information on their tablets or smartphones; it can also be loaded onto fully rugged units.
Derric Hicks concludes, “We believe that there is real momentum towards ePOD in the marketplace, as more OEMs mandate carriers to adopt the technology. Also, carriers themselves are independently recognizing the benefits of increased visibility and control in the ‘final mile’ of the supply chain. Real time reporting has enabled significant improvement is customer service and satisfaction, delivering value-add competitive edge.”
Thousands of drivers are already using vinDELIVER. Currently, CDN has over 1330 registered automotive transport fleets across the U.S. and Canada, including some of the largest and best known operators, who between them service 10 OEMs.
Market leading cloud-based software providers for automotive logistics, Car Delivery Network (CDN), has launched a new vinDISPATCH App to support their well-established online Delivery Portal.
The App is available on Apple and Android, providing the same detailed information to dealers as the Delivery Portal website. It enables dealers to access real-time information direct from vehicle delivery drivers relating to inbounding vehicles, as well as historical information about vehicles already delivered.
According to Derric Hicks, CDN General Manager North America, CDN has been investing considerable effort in developing the product at the behest of customers.
“The vinDISPATCH Delivery Portal App now enables key people within the dealership, such as porters and lot personnel, who may not have access to a desktop computer, to be notified when vehicles are ON THE WAY. Sales Managers and Inventory Control personnel can also receive 24/7 alerts and notifications on their phones advising that a load is ON THE WAY or has just been DELIVERED,” he says. “Several OEMs are keen to provide the Delivery Portal to their dealers to facilitate a higher level of service and communication. This, together with the development of our new App is just another example of how CDN goes above and beyond for our customers!”
Derric Hicks, CDN General Manager North America