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The recession has hit everybody hard, and in the current climate more and more homeowners are opting to improve instead of move. However, if you’re looking to replace your kitchen, bedroom or bathroom in the January sales, you need to beware false bargains and ensure your retailer offers a professional service and proper financial protection – this is the message from the Kitchen Bathroom Bedroom Specialists Association (KBSA).

The New Year brings adverts for huge sales in the kitchen, bedroom and bathroom retail market, often with up to 50% discounts, but the KBSA warn that consumers need to do their homework to ensure that the quality and service they expect will be provided for the price.

“We’re encouraging buyers to be extremely careful – the importance of dealing with a reputable retailer cannot be overstated, not least for consumer peace of mind,” says KBSA CEO Graham Ball.

“Not all kitchen retailers are equal and the quality of design, product, and installation service and after care should all be taken into account when making a decision.”

The KBSA is an association comprising over 300 retail members, all of whom are dedicated to maintaining the association’s high standards in design, supply, installation and customer service. Members adhere to a strict Code of Practice and are monitored by the KBSA to ensure continuously professional service.

Members of the KBSA offer a fully comprehensive design and installation service and adhere to a strict code of practice.  They also offer a deposit protection in either a ConsumerCare Deposit Protection Scheme or a more extensive ConsumerCare Plus Scheme, covering deposit, work-in-progress, advanced payments and a 6-year warranty.

Retailers with association membership such as the KBSA ensure flawless service, quality products, top class installation and added security from financial protection.

“Don’t get caught out by cowboys, keep yourself protected with association approved retailers,” adds Mr Ball.


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